Who is responsible for your information?
Precision Joint Clinic is the patient-facing name used by Precision Hip and Knee Clinics Ltd (Company No. 16191000), registered in England and Wales. The registered office is 1 Parkside Court, Greenhough Road, Lichfield, Staffordshire WS13 7FE.
For privacy enquiries, email secretary@precisionjointclinic.co.uk.
What information may be used?
The website itself does not ask you to submit a medical history or upload clinical records. If you telephone or email the practice, information you choose to provide may include your name, contact details, appointment information, insurer details and, where necessary for your care, relevant health information.
Why information is used
Information may be used to respond to enquiries, arrange and administer appointments, coordinate relevant records or imaging, communicate about your care, meet professional and legal obligations, maintain appropriate clinical and financial records, and protect the security of practice systems.
Legal basis
Depending on the circumstances, personal information may be processed because it is necessary to take steps at your request before providing a service, to provide healthcare, to meet legal or professional obligations, or for legitimate interests in operating a safe private medical practice. Where health information is processed, it is handled as special-category data and only where an appropriate healthcare or other legal condition applies.
Who information may be shared with
Where necessary, information may be shared with the hospital providing your care, other healthcare professionals involved in your treatment, diagnostic providers, your insurer or healthcare funder where you have asked us to liaise with them, and carefully selected IT or administrative service providers. Information is not sold to advertisers.
Hospital booking systems
When you follow a booking link to Circle Health Group or Spire Healthcare, you leave this website and their own privacy terms apply to information you provide to them.
How long information is kept
Information is retained only for as long as needed for the purpose for which it was collected and in accordance with applicable medical, legal, professional and accounting retention requirements.
Your rights
Subject to the circumstances and applicable law, you may have rights to access, correct, restrict or object to the use of your personal information, request deletion where appropriate, and request transfer of information. You may also complain to the Information Commissioner’s Office if you are concerned about how personal data has been handled.
Security and email
Please do not send detailed medical records or highly sensitive clinical information by ordinary email unless the practice has asked you to do so. If clinical documents or imaging are required, the secretary can advise on the appropriate route.
